Latest upgrade causing issues
Tim Ellis
via web
Installed the update to version 2.5.7 and now i have to click multiple times just to get it to pop up and somtimes will pop up mullitple times as if it is only responding to my multiple attempts to open it several seconds lateer so will be downgrading back to the last version.
I am running OSX 10.5.8 1.83Ghz Mac Mini 2gb DDR
Thanks
2 Posted by Clinton Schell on 22 Jan, 2010 03:17 PM
I am also seeing the same issue running on my 10.4.11 machine.
2 x 2.66GHz Dual-Core Intel Xeon
4GB 667MHz DDR2 FB-DIMM
Downgrading now to fix.
Support Staff 3 Posted by Dan Messing on 25 Jan, 2010 06:52 PM
Thanks for letting us know (too bad though - I thought we had finally solved this problem for everyone!)
After the first click, did you notice if the menu at the top of the screen had switched to Overflow - but without the window becoming active?
Also, are you using Spaces at all?
Dan Messing
4 Posted by Clinton Schell on 25 Jan, 2010 07:30 PM
I am seeing it cycle very rapidly from Finder...Overflow...Finder. This happens mostly. Occasionally, Overflow will stay in the top menu without a window appearing. I do use a Wacom tablet with one of the stylus buttons set to double click. If I use the pens double click Overflow seems to function properly every time. I hope this helps.
5 Posted by Tim Ellis on 25 Jan, 2010 08:05 PM
It appears to have settled down now, i tends to happen when opening for the first time when the machine is reloaded.
I can see it pop up on occassions but very feint but once loaded appears to be okay.
I have tried to recreate it exactly but not able to currently.
6 Posted by Tim Ellis on 25 Jan, 2010 08:06 PM
Also no I do not have spaces used.
Support Staff 7 Posted by Dan Messing on 25 Jan, 2010 09:10 PM
Thanks for the updates. If you do notice a way that you can reproduce it reliably please do let me know.
8 Posted by Tim Ellis on 25 Jan, 2010 09:41 PM
Well managed to re-create this , and tool a screen cast of it at the same time.
It appears if you click it too fast when other apps are loading or doing anything it tends to play up.
Just let me know if you want a link to the video I will upload it to see if it helps as it shows the clicks.
TIm
Support Staff 9 Posted by Dan Messing on 25 Jan, 2010 09:50 PM
I'm sure it would be helpful to take a look at that video if you don't mind.
10 Posted by Tim Ellis on 25 Jan, 2010 10:05 PM
here you go
http://www.piggywig.co.uk/tim.mov
11 Posted by James Andre on 22 Feb, 2010 11:10 PM
Hi,
I've got the same problem, introduced with 2.7. It affects users on 10.5.8 using spaces and users on 10.6.2 not using spaces.
I can't reproduce it on my Mac though.
12 Posted by JULIAN J. HAMERSKI on 02 Mar, 2010 09:26 PM
I too am having the same problems.
How do I get to DOWNLOAD an older version that works? like 2.5.4 ?
Support Staff 13 Posted by Dan Messing on 03 Mar, 2010 04:13 PM
Older versions can be downloaded here:
http://stuntsoftware.com/downloads/Overflow_2.5.4.zip
http://stuntsoftware.com/downloads/Overflow_2.5.5.zip
http://stuntsoftware.com/downloads/Overflow_2.5.6.zip
If you could let us know the most recent version that works correctly for you that would be very helpful.
Thanks,
Dan Messing
14 Posted by Chris Carlton-Bull on 05 Aug, 2010 12:10 PM
I've just started to have the same issue although mine seems to be at any time there is another window open but not exclusively and not just on the first attempt. I am now using 2.5.6 so hopefully this will sort it out but time will tell. it's a shame to have to go backwards version wise on such a small issue for such an indispensable app.
I seems so strange to me that in trying to remove a glitch for one os you have created the same glitch for previous os as I would have expected you to have ensured the happiness and satisfaction of existing and loyal customers to be just as important as any new ones.
Was using 2.5.7 on os 10.5.8 no spaces active
Support Staff 15 Posted by Dan Messing on 05 Aug, 2010 06:05 PM
Chris,
We definitely do want Overflow to be compatible and work as advertised for all current customers - this particular issue seems to be a bit like a whack-a-mole game, every time we think we've fixed it for everybody it pops up for a handful of users who were previously not experiencing the problem. I realize that's not much comfort for those affected, and it's something we plan to fix in a future release.
Dan
16 Posted by Chris Carlton-Bull on 28 Aug, 2010 08:37 PM
Hi Dan I've just had to down grade even further to 2.5.4 in search of a stable edition as the last one was even more unstable than the one before.
I was having to click on it several time and various occasions even click and hold then search through the list that pops up. Which frankly is not much better than using a stack. which at least is more reliable.
As to my future usage time and future stability will tell